FAQS

FAQs


What are my transport/parking options for getting to and from the event?
Free parking onsite , Paid parking offsite


What can I bring into the event?
Apron and Gloves highly recommended so you can focus on creating and enjoying the workshop.
Wear comfortable shoes.
Bottle of water and snacks.


How can I contact the organiser with any questions?
Email on info@tranquilcanvas.com.au or message via www.facebook.com/tranquilcanvas


What's the refund policy?

• We require a minimum number of 10 attendees to run this workshop – if there are fewer attendees 48 hours prior, then we reserve the right to cancel this event. You will be refunded the FULL ticket price, minus any Eventbrite booking fees
  
• If we cancel the workshop up to 48 hours before workshop, then you will receive full refund minus any booking fees.
  
• Your space in a class is reserved only once full payment has been received.
  
• Our workshop tickets are non refundable, but if you are aware you will be unable to attend, you may pass your ticket to someone else you wish to come in your place.
  
• In the event you forget to come or you are unable to attend a workshop, the ticket is non transferable after the event.
  

Is my registration fee or ticket transferrable?
Yes, as stated above if you are aware you will be unable to attend, you may pass your ticket to someone else you wish to come in your place. These details must be shared with tranquilcanvas prior to event or proof of transfer (email/text on phone confirming transfer) shown on the date.